Tracking your order

At Boux Avenue, we like to keep you fully informed on when to expect your parcel. You can track the progress of your order by doing any of the following:

1. Check your order status using the following form;

   Order Number•

   Order Email Address•

   Billing Postcode•

   Check Status

2. Alternatively you can contact our friendly customer services team.

As soon as we send out your Boux Avenue parcel, you will receive either an email or an SMS with a tracking number. Hang onto this, it will enable you to track your parcel through to delivery.

All UK deliveries are via Royal Mail. You will receive an email advising a delivery window at least the day before your delivery. You will also find options to update your delivery including an option to leave in a nominated safeplace.

If you have placed an order for delivery outside of the UK, you can track the progress of your order here.